These are some of the most frequently asked questions (FAQs) about enhanced services.
Where, and who do I send the activity claim in to?
Enhancedservices@nhs.net is a dedicated email address to send claims and activity data to.
Help, I need urgent advice with enhanced services claim!
Contact the team by email enhancedservices@nhs.net or telephone 01233 658423.
What is the deadline for sign up of 2009/10 enhanced services specifications?
Final specs to be issued 30/6, sign up by 17th July, can sign up to additional services throughout the year.
I have a query on the payment received for my activity claim
Contact the team by email enhancedservices@nhs.net or telephone 01233 658423.
I am leaving the practice, who do I advise at the PCT?
Inform the enhanced services email box
How do I find out about training available for the practice? .
Go to the education and training section or email the enhanced services email box.
Will practices get a payment sheet with enhanced services payments?
They will have a copy of invoice submitted, and will receive a remittance advice with payment.
What does MCA and EPOA mean?
Mental Capacity Act and Enduring Power of Attorney.
Which DES's do practices have to provide?
All practices have the opportunity to provide Directed Enhanced Services (DES) but this is not a contractual requirement.
Who is the contact point for QMAS ID's and passwords?
Contact the QOF team.
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Where do I send my HPV information?
Child health dept. Ash Eton, Radnor Park West, Folkestone.
Where do I get my initial supply of HPV vaccines from?
Child health dept. Tel: 01303 222400/222405.
Please confirm HPV ages
12/13 and 17/18 years.
Where are the parent consent forms for HPV?
These have not changed, use as previously.
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What is the PCT approved equipment for 24 hour bp Monitoring?
The specification has now been amended as there is no PCT approved equipment .
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Please clarify whether residential homes are included as well as nursing homes?
No they are not.
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Are there any changes to the extended hours LES
Providers must achieve 24/48 hour access target in order to provide this service. Minor amendments to reporting table.
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How long is current counselling LES to continue?
This will continue for this year, until the review is complete, and Practices will be given 6 months notice.
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Diabetes - Are there grandfather rights?
No
What is diabetes E?
Web based whole system self assessment service for PCTs and practices.
What are the training requirements for diabetes type 2?
Warwick intensive Management in Type 2 diabetes is free - Lorraine Beverley 01843 853458 or lorraine.beverley@sanofi-aventis.com.
Can the practice use the One Touch Easy Glucose Monitor for OGTT LES?
Yes
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Phlebotomy - For babies and very young children it is not always possible/appropriate/safe to try to take blood, and a referral to the local paediatric ward is necessary
LES amended to include comment.
Some patients prefer to go to a secondary care phlebotomy provider as it is more convenient for them.
Patients should be offered the choice when possible.
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Specialist Consultant Initiated Treatment - Is there provision in new scheme for Zoladez, Prostap etc?
Zoladex is covered under this scheme, LES is under review.
The funding schedule for the treatment room LES seems to lack detail
Information will be used this year to review and establish the payments for the LES.
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Is general ear syringing included in the Treatment Room LES?
Yes
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How do I access the training for learning disabilities?
Practices will shortly receive further details about the dates and venues for training.
Is Cardiff healthcheck protocol learning disabilities being issued to all practices?
The link in the spec takes you to the protocol.
How do I claim for learning disability LES?
Submit the LD register for verification, PCT will provide annual reporting templates.
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How is minor surgery paid if part of GPWSI currently?
If a GPwSI has a contract with the PCT for minor surgery will be paid as per contract/ service agreement.
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Clarify Hep A and B routine and outbreak?
Get advice from Health Protection Agency (HPA) before sign up.
Can practices claim for travel jabs e.g. Hep A, Typhoid etc.?
Outside of the Infectious Disease LES, unless advised by the Health Protection Agency (HPA).
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