Contact us

Patient Advice and Liaison Service (PALS)

Do you have a health related problem and don’t know where to turn? The Patient Advice and Liaison Service (PALS) is here to help you find your way through the local NHS.

• Web: Patient Advice and Liaison Service (PALS)

• Phone: 0800  0 85 66 06

• Text: 07825 844746

• Email: pals@eastcoastkent.nhs.uk

NHS Eastern and Coastal Kent headquarters     

• Address:
  Brook House    
  John Wilson Business Park                 
  Reeves Way                
  Chestfield                
  Whitstable                
  Kent                 
  CT5 3DD (CT5 3QT if using sat nav)

• Phone: 01227 795050
• Fax: 01227 795025
• Email: easternandcoastalkent@nhs.net
• Directions: Getting to Brook House

How to make a complaint

• Web: Making a complaint

• Address: Customer Services, NHS Eastern and Coastal Kent, Brook House, John Wilson Business Park, Chestfield, CT5 3DD

• Phone: 0800 085 6606

• Email: easterncoastalkentcomplaints@nhs.net

Media enquiries

For any media enquiries please contact:

• Julia Rogers, Communications and Media Manager
• Phone: 01227 791163
• Fax: 01227 795093
• Email: julia.rogers@eastcoastkent.nhs.uk